Sales Policy

Effective Date: November 25, 2024

At KidStyleHub, we are committed to providing a seamless shopping experience for our customers. This Sales Policy outlines the terms and conditions related to purchasing products from our website. By placing an order, you agree to these terms.

1. Order Placement

a. Online Ordering Process:

  • Browse our catalog and select the items you wish to purchase.
  • Add items to your cart and proceed to checkout.
  • Provide accurate billing and shipping information and complete payment to confirm your order.

b. Order Confirmation:
Once your order is successfully placed, you will receive a confirmation email with the following details:

  • Order number
  • Summary of purchased items
  • Billing and shipping address
  • Payment receipt

If you do not receive a confirmation email within 24 hours, please contact us at [email protected].

2. Pricing and Payment

a. Pricing:

  • All prices are displayed in USD.
  • Prices are subject to change without prior notice. However, changes will not affect confirmed orders.
  • Taxes and shipping fees are calculated at checkout and added to the total.

b. Accepted Payment Methods:
We accept the following payment methods:

  • Credit/Debit Cards (Visa, MasterCard, American Express, Discover)
  • PayPal
  • KidStyleHub Gift Cards

c. Secure Payments:
All transactions are processed through secure, encrypted payment gateways to protect your financial information.

3. Shipping and Delivery

a. Shipping Options:
We offer multiple shipping methods to suit your needs:

  • Standard Shipping (5–7 business days)
  • Expedited Shipping (2–3 business days)
  • International Shipping (delivery times vary by destination)

b. Shipping Costs:
Shipping fees are calculated based on your location, order weight, and the selected shipping method.

c. Order Tracking:
Once your order is shipped, you will receive a tracking number to monitor the delivery status.

d. Delays and Lost Shipments:
While we strive to meet delivery timelines, unforeseen circumstances like weather or customs delays may occur. If your order is delayed or lost, please contact us at [email protected] for assistance.

4. Product Availability

a. Stock Levels:

  • All products are subject to availability.
  • If an item becomes unavailable after your order is placed, we will notify you promptly and offer an alternative product or a refund.

b. Pre-Orders:
For items available for pre-order, the estimated shipping date will be displayed on the product page.

5. Cancellations and Modifications

a. Order Cancellations:

  • Orders can be canceled if the request is made before the item is shipped.
  • To cancel an order, please contact us at [email protected] immediately.

b. Order Modifications:

  • Changes to order details, such as size, color, or shipping address, can be made before the order is processed.
  • Once the order is shipped, modifications are no longer possible.

6. Taxes and Duties

a. Sales Tax:
Applicable sales tax will be calculated and added at checkout based on your shipping address.

b. International Duties and Taxes:
For international orders, customers are responsible for paying any customs duties, taxes, or additional fees imposed by their country. These charges are not included in the product price or shipping fees.

7. Promotions and Discounts

a. Promotional Offers:

  • Discounts, promotional codes, and special offers are subject to specific terms and conditions.
  • Only one promotional code can be applied per order unless otherwise stated.

b. Limitations:

  • Promotions cannot be applied retroactively to previous purchases.
  • Expired promotional codes will not be accepted.

8. Warranty and Product Guarantee

a. Quality Assurance:
We guarantee that all products meet our high-quality standards.

b. Warranty Period:

  • Clothing items are covered by a 30-day warranty for manufacturing defects.
  • This warranty does not cover normal wear and tear, accidental damage, or misuse.

c. Defective Items:
If you receive a defective item, please contact us within 7 days of receipt. We will replace the item or issue a refund at no additional cost.

9. Limitation of Liability

a. Website Use:
KidStyleHub is not responsible for technical issues, interruptions, or errors on our website.

b. Product Liability:
Our liability is limited to the purchase price of the product. We are not liable for indirect or consequential damages arising from the use of our products.

10. Customer Responsibilities

a. Accurate Information:
You are responsible for providing accurate billing, shipping, and contact information at checkout.

b. Product Care:
Follow the care instructions provided with each product to maintain its quality and longevity.

c. Compliance with Policies:
By placing an order, you agree to comply with all KidStyleHub policies.

11. Returns and Refunds

We offer a flexible return and refund policy to ensure customer satisfaction. For details, please refer to our Refund and Returns Policy.

12. Dispute Resolution

a. Good Faith Resolution:
We encourage customers to contact us directly to resolve any disputes or concerns amicably.

b. Governing Law:
This Sales Policy is governed by the laws of the State of Minnesota, USA.

13. Contact Us

If you have any questions or concerns about this Sales Policy, please reach out to us:

  • Email: [email protected]
  • Phone: (612) 555-9876
  • Address: 789 Sunshine Avenue, Bloomington, Minnesota
  • Working Hours: Monday to Friday, 9:00 AM – 5:00 PM